Expedia Drops American Airlines Flights

Published by: Mike Goldman on 3rd Jan 2011 | View all blogs by Mike Goldman
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Expedia Drops American Airlines Flights

Expedia.com, the online travel retailer, has dropped American Airlines flights from its website, calling American's newly instituted direct online marketing strategy “anti-consumer and anti-choice.”

“As a result, the sale of American Airlines flights on our website has been suspended,” the company reported in a statement.  The company added, however, that it would be “open to doing business with American Airlines on terms that are satisfactory to Expedia.”

“American Airlines is attempting to introduce a new direct connect model that will result in higher costs and reduced transparency for consumers, making it difficult to compare American Airlines ticket prices and options with offerings by other airlines,” the statement went on to say.

Expedia's decision comes on the heels of American's announcement last Wednesday that they were pulling their fares from Orbitz.com, another online travel discounter, in a dispute over the same policy.  American has said it wants to take greater control over how it sells tickets and related services to online travel agencies.

Consumer advocacy groups have warned that if additional airlines follow American's lead, it could bring an end to a powerful money-saving tool for travelers.

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